Shipping policy

At Amber by Deviriti, we ensure your handcrafted jewelry reaches you quickly, safely, and with the utmost care. Please review our shipping guidelines below for smooth delivery across India.

1. Shipping Charges

• Standard Shipping: ₹50 for all domestic orders.
• Cash on Delivery (COD): May include an additional fee, displayed at checkout.

2. Order Processing Time

• Orders are processed and dispatched within 48 hours (2 business days) of confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

3. Order Tracking

• Once shipped, you will receive a tracking link via email to monitor your shipment in real time.
• If you don’t receive a tracking update within 3 days, please contact our support team.

4. Delivery Timelines

• Metro Cities: 2–5 business days
• Tier 2 & 3 Cities / Remote Areas: 4–7 business days
• Tiruppur Region: Same-day or next-day delivery may be available at an additional cost (visible at checkout).

5. Delays & Exceptions

We strive to deliver on time, but certain circumstances may cause delays, including:

• Weather-related disruptions
• Courier service issues
• Local restrictions (e.g., lockdowns or containment zones)

If your address becomes unserviceable, our team will reach out to provide alternate options.

6. Contact & Support

For any order or delivery-related queries, reach us at:
📧 Email: care@ambersilverz.com
⏱ Response time: Within 24 hours (business days)

✨ With every order, you’re not just receiving jewelry — you’re receiving a piece of art, crafted with love and delivered with care.